Omnichannel retail is not just the way of the future, it’s happening in the here and now, and smart businesses need to get up to speed on this trend and how to use it to deliver a customer experience that fulfills the complex needs of today’s shopper.
Data integrity is the difference between being able to keep promises to end customers, or running around trying to find items you were sure you had in stock.
In this post we’ll look at various steps you can take in preparation for your warehouse management system (WMS), to help ensure that everything goes smoothly. That way you can enjoy the full benefits of your WMS right from the start.
2018 has arrived, and we’re looking at the supply chain trends we think we’ll see more of during the next year.
Inventory optimization is a proven vehicle to gain competitive value through reduced buffer stock, freed-up working capital and improved service levels. Leading the inventory optimization initiative in your organization requires more than an appreciation for its enormous cost savings and customer service improvements—it helps to put in place six crucial success-drivers.
In most companies, the supply chain is viewed as a mission-critical system. In the very best performing companies, the supply chain is seen as a strategic weapon with which to club the competition and drive shareholder value. As we continue to move out of the global recession and looking to improve our operations, companies should be asking: Are we getting all the necessary intelligence from our supply chain system to make the best decisions for our business?
WMS & WCS Integration 2.0
The basic function of a warehouse is to provide an efficient means to store inventory and to dispatch ordered goods in a timely manner to the next node in the supply chain, be it adownstream assembly plant, a retail outlet or the point of final consumption.
What if the colour isn't quite right, is the wrong size or you just don't love it the way you thought you would when you saw it on the website? Return it! Whilst returning goods is as old as selling them, in an Omni-Channel world the availability of simple, convenient, returns options can help keep customers loyal and boost sales whether you're a retailer or a wholesaler.
We have witnessed scenarios where order pickers head off to a SKU's "permanent storage" location, at the farthest corners of the warehouse, to pick cases of product to fill shopping orders. The problem here is that pickers are traveling to bulk/reserve locations to perform their picking duties for fast, medium and slow moving items and in addition...
Wholesalers know better than most that an efficient supply chain is a competitive advantage, and more often than not their only competitive differentiator is service, so it's always a shame when a product can't be sold, especially when it's in stock, but in the wrong place. When dealing with a wholesaler, getting what you want "now" is critical to satisfying the end customer's requirement, think of a mechanic with a car in for a service or a construction site with no concrete, suddenly it's pretty serious if you can't connect them to their needed item. Disappointed customers won't wait, they'll head straight to the next nearest wholesaler to get what they need with the end result: an...